How Employee Self-Service Can Shape The First Day Experience For Newcomers

June 22, 2021

Newcomers to an organization go through a chaotic experience on their first day. While this mostly depends on how organized a company’s onboarding process is- in a traditional manual HR setup, the first day, or even the first few weeks for a newcomer, comes with a steep learning curve, which can be very stressful and unpleasant.

This article will give you a clear breakdown of how the ESS portal within an automated HR system or HR and Payroll software can shape the first-day experience of newcomers to your company in a pleasant and hustle-free manner.

Quick and easy input process 

One of the first things a newcomer will have to go through is filling in personal information and providing any other HR and payroll data requested. In a traditional HR system, these data have to be manually entered by a professional who is trained specifically to do so. 

This process often causes several inaccuracies, time-consuming two-way communication and confirmations, form filling, and so on. With an ESS portal- aka employee self-service portal, newcomers can update all their personal information by themselves- leaving no room for errors or inaccuracies. 

The newcomers can always access this portal from anywhere and anytime. If any errors were made while updating or if any information needs to be altered, they can make the necessary changes by themselves. They don’t have to wait hours for any of your HR staff to be available to inform you of such changes. 

Improves awareness 

Another thing many newcomers struggle with on their first day is getting used to the organizational culture, practices, or even policies. In a traditional HR system, people manual interventions to make the newcomer aware of how things work around the organization or the relevant team. 

With an ESS, this also becomes a smooth and hustle-free process. In an ESS, an employee gets access to information such as (but not limited to):

  • Employee handbook 
  • Benefits programs 
  • Organizational policies and procedures 
  • Sick leave hours
  • Vacation hours
  • Pay rate information
  • Performance appraisals
  • Information about HR inquiries or reports
  • information about opportunities for training and advancement

With all necessary information easily available in one hub – newcomers will not have to go through any unpleasant experience in their first few weeks due to lack of awareness. 

Enhanced productivity

As all the features inbuilt in an ESS require less manual intervention, newcomers can easily engage themselves within the onboarding process without the need for any HR professionals to familiarize them. While this improves engagement from newcomers on the first day, it also allows them to feel more control over their job role. 

Further to this, as tedious form filling and paperwork processes are cut down through an automated process like ESS, employees spend more time getting started with their job and related tasks, improving their productivity on the first day. This also gives more time for employees to clear any other concerns they might come across related to their job tasks on the first day itself- thereby enhancing productivity. 

EmiratesHR is an HR software company in Dubai that provides HR and payroll solutions for businesses to enhance newcomers’ first-day experience and overall employee engagement more efficiently and effectively.