Triggered by a coronavirus, practically all organizations, whether manufacturing, multinationals, NGOs or governments, were faced with one of the most challenging periods in terms of tactics and logistics. Over the past decade, cloud-based systems have been gently easing companies to accelerate their efficiency and productivity by unifying employee data and centralizing everything from payroll to training. The last four months, however, have practically forced companies to take a tech-savvy plunge favoring cloud software and the findings have been astounding. Thanks to digital productivity and collaboration tool providers, a large capacity mobile workforce can continue to collaborate services and grow business during the lockdown in many countries across the globe. HR cloud-based platforms have shown what they are capable of, and everyone wants in.
A Wider Audience
When catastrophe hit, a lot of companies came face to face with the lack of a disaster recovery plan. Realizing the need to roll out a remote workforce and access critical applications quickly, hundreds of businesses looked to cloud computing for help. Although online media, entertainment and gaming are some of the sectors which are already quite dependent on computer and networking needs, the crisis has further increased its demands for optimization. Telehealth is another industry that is looking to bring its HR force up to speed with the aid of a cloud-based platform.
With HR and accounts data stored on a remote service, multiple authorized users gain round-the-clock-access to real-time information making data security breach a serious issue to tackle. However, a large number of cloud service providers are offering customized solutions, including dedicated servers which offer an optimal level of guarantee for data confidentiality. In addition to dedicated hardware, more cloud systems are looking to back up their client sensitive information on not one but two locations to avoid cyberattacks that can halt business operations.
Increased Phishing Attacks
Companies around the world are dealing with the COVID crisis and a largely remote workforce by relying heavily on cloud-based software. Although this move has allowed business operations to stay afloat, the bursts of chaos surrounding this uncertain situation have allowed cybercriminals to increase phishing scams and exploit employees’ personal computers. These attacks, which are mainly carried out with financial gain in mind, involve obtaining confidential information such as usernames, passwords and network credentials. If the attacker knows the URL of the cloud service, it can infiltrate a company’s record system by targeting several employees. In order to discourage phishing scams, cloud service providers encourage client employees, including vendors, to undergo training so they can fully become aware of the company’s corporate IT security policies. Mock simulations are another example that accurately deduces the level of employee awareness regarding phishing attacks. While in the past, most cloud service providers didn’t offer Two-Factor authentication (2FA), the surge in cyberattacks is encouraging them to implement it as an effective countermeasure as well.
The future is always uncertain and never more than now considering the turbulent times. The way organizations used to work and will continue work has undergone drastic changes. However, in the case of technology, the future is clearly showing more connectivity of a diversified workforce across global organizations. With millions of employees working from home over the past few months, HR-Cloud based platforms with their instant availability of IT resources have gone from strength to strength and are quickly emerging as a solid ally for businesses.